Kuwait, 27 March 2025: Kuwait International Bank (KIB) continues to play a pivotal role in the “Let’s Be Aware” (Diraya) national campaign for the fifth consecutive year, remaining focused on raising the banking safety awareness of its customers and members of the community. As part of its steadfast efforts in this regard, the Bank is set on enabling stress-free international travel through its comprehensive financial literacy and security initiative, designed to arm customers with the necessary knowledge and tools for a seamless travel experience during Eid Al-Fitr. KIB’s unwavering support for the Diraya campaign, which was launched by the Central Bank of Kuwait (CBK) and the Kuwait Banking Association (KBA) in collaboration with local banks, reflects the Bank’s commitment to customer empowerment and falls in line with its comprehensive social responsibility program.

Highlighting the significance of the initiative, Basil Al-Suwaidan, General Manager of the Information Security, Privacy, and Anti-Fraud Department at KIB, said: “In an era where travel no longer solely revolves around destinations but extends to seamless experiences, KIB is leading the charge in disseminating vital information about safe banking practices for travelers, in line with the goals of the ‘Let’s Be Aware’ campaign. The Bank is also committed to implementing excellent safety measures that aim to protect its customers’ banking information. To this end, the Bank’s support for the campaign is not just about preventing fraud; it’s about empowering our customers to manage their finances confidently and securely, no matter where they are in the world.”

As part of its efforts to spread the Diraya campaign’s awareness messages, KIB’s travel tips extended from practical advice on card usage and security to leveraging the KIB Mobile application for real-time financial management, allowing customers to monitor transactions, manage card security settings, and receive instant alerts, all designed to offer peace of mind during travel. KIB also emphasized the importance of choosing local currencies for transactions at POS terminals to avoid extra fees, as well as ensuring the physical security of banking cards.

Customers are encouraged to inform the Bank about their destination and planned expenditures, allowing KIB to tailor services and advice specifically to each person’s itinerary. The Bank also shared insights into the importance of staying vigilant while using ATMs abroad and the benefits of promptly reviewing account statements upon return, as part of a comprehensive approach to secure and informed financial management while traveling.

“These practices not only safeguard the customer’s financial assets but also ensure a smoother travel experience by minimizing possible financial disruptions,” Al-Suwaidan said, adding that “KIB is transforming how travelers interact with their money abroad, ensuring that they can focus on enjoying their journey without worrying about financial security.”

In his concluding remarks, Al-Suwaidan stated that KIB devotes attention to serving and supporting its customers as they travel abroad, pointing out that the Bank representatives are available for around-the-clock communication, whether through phone calls via the customer service center at the number (1866866), or the number (+96522957300) designated for international calls. Al-Suwaidan also mentioned the Bank’s electronic channels of communication, which include Live Chat and KIB Online services on the website www.KIB.com.kw and the video phone service through the KIB Mobile application on smartphones. Customers can also contact the Bank via the WhatsApp account registered on the local KIB number (1866866). All these communication channels are intended for general inquiries about products and services offered by the Bank all year long.